State Farm® Insurance Agent Michael Hasselbring
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Patricia Lanoie
March 31, 2026
5
out of
5
rating by Patricia Lanoie
"Best customer service i recommended Elizabeth. Good price"
We responded:
"Thank you for the nice review about Lizbeth and her customer service :) we really appreciate your business! -Hasselbring State Farm East Dundee, Il "
Jitendra Patel
March 27, 2026
5
out of
5
rating by Jitendra Patel
"Great experience."
We responded:
"Thank you for taking the time to leave us a 5 star review! Appreciate you trusting my office with your insurance needs :) -Hasselbring State Farm East Dundee, Il"
Sergio Flores
March 27, 2026
5
out of
5
rating by Sergio Flores
"Lizbeth nos ayudó con casa y auto y nos ofreció un precio excelente y su servicio al cliente fenomenal"
We responded:
"Thank you for the kind review about Lizbeth and for having us take care of your insurance needs! We really appreciate it! -Hasselbring State Farm East Dundee, Il"
Alam Lagunes
March 27, 2026
5
out of
5
rating by Alam Lagunes
"Excelente servicio al cliente y por parte de las trabajadoras en especial por Lizbeth Belleno 💗"
We responded:
"Thank you for the review! Happy to hear Lizbeth took good care of your insurance needs :) - Hasselbring State Farm East Dundee, Il"
Kai Klancnik
March 25, 2026
5
out of
5
rating by Kai Klancnik
"Marlene helped me out to replace my beacon to keep my discount safe!! She was very helpful over the phone as well as in the office with her quick problem solving skills."
We responded:
"Thank you Kai! Appreciate the kind words about Marlene :) Also, Thank you for the nice review! -Hasselbring State Farm East Dundee, Il"
Jesus
March 23, 2026
5
out of
5
rating by Jesus
"I had a great experience working with Marlene Borges. She took the time to review our policy and she was able to put me in the insurance even with me being under 21 and significantly lowering our monthly payment without sacrificing coverage. Her professionalism, knowledge, and willingness to help really stood out. I highly recommend reaching out if you're looking to save money and better understand your insurance."
We responded:
"Thank you so much for sharing your positive experience with Marlene Borges! We're delighted to hear that she was able to find the right coverage for you while lowering your monthly payments. Marlene truly strives to provide knowledgeable and personalized service, and your recommendation means a lot to us. If you ever need assistance in the future, please don’t hesitate to reach out! -Hasselbring State Farm Insurance East Dundee, Il "
Nash Nash
March 19, 2026
5
out of
5
rating by Nash Nash
"Very good customer service, good price, I recommend lizbeth balleno"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a great experience with Lizbeth Balleno and that you found our customer service and pricing satisfactory. We truly appreciate your support and look forward to serving you again! -Hasselbring State Farm Insurance East Dundee, Il"
Laura Diaz
March 18, 2026
5
out of
5
rating by Laura Diaz
"Lizbeth nos brindó un buen servicio, y nos ahorró mucho dinero . Recomendamos a Lizbeth como agente."
We responded:
"¡Muchas gracias por tus amables palabras y recomendación! Nos alegra saber que quedaste satisfecho/a con el servicio y que pudimos ayudarte a ahorrar dinero. Fue un placer trabajar contigo, y esperamos poder asistirte nuevamente en el futuro. -Hasselbring State Farm East Dundee, Il"
Nancy Molina
March 11, 2026
5
out of
5
rating by Nancy Molina
"Lizbeth was super helpful and very patient as I enrolled in a new policy. She was very attentive and took the time to ask necessary questions, and had a very positive,friendly attitude. Would highly recommend this office, and their staff!"
We responded:
"Thank you for the positive review about your experience! We love seeing these reviews and are very happy you chose us to handle your insurance needs. Thank you! -Hasselbring State Farm Insurance East Dundee, Il"
Mireya Jaime Arreola
March 10, 2026
5
out of
5
rating by Mireya Jaime Arreola
"Lizbeth was very nice and helpful. She answered all our questions. She printed out all the information we needed and is always willing to answer questions."
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that Lizbeth provided you with helpful and thorough support. We strive to ensure all your questions are answered and that you have all the information you need. Your satisfaction is our priority, and we’re always here to help! -Hasselbring State Farm Insurance Dundee, Il"
Adrian Martinez
March 10, 2026
5
out of
5
rating by Adrian Martinez
"Excelente servicio al 100 porciento. Lizbeth me ayudó con mi reclamo de auto"
We responded:
"¡Muchas gracias por tu amable comentario! Nos alegra saber que Lizbeth pudo ayudarte de manera efectiva con tu reclamo de auto. Seguimos comprometidos en ofrecer un servicio excelente al 100%. ¡Estamos aquí para lo que necesites! -Hasselbring State Farm Insurance Dundee, Il"
Tammy Proctor
February 25, 2026
5
out of
5
rating by Tammy Proctor
"Marlene was so nice and courteous. She explained everything very well so I understood my policy. She even answered questions I had before I even asked."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Marlene provided clear explanations and attentive service, making sure you fully understood your policy. It’s great to know you found our pricing to be a good value as well. We appreciate your recommendation and are always here to help with any future insurance needs! -Hasselbring State Farm Insurance Dundee, Il"
lvgvenom
February 25, 2026
5
out of
5
rating by lvgvenom
"I had a great experience working with Arely at State Farm. She was knowledgeable, patient, and took the time to explain all my options clearly. She made the whole process smooth and stress-free. Highly recommend reaching out to her if you need insurance help!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Arely provided you with knowledgeable and patient service, making the process smooth and stress-free. Your recommendation means a lot to us. If you ever need assistance with your insurance in the future, don’t hesitate to reach out. We’re here to help! -Hasselbring State Farm Insurance Dundee, Il "
Elliot Gonzalez
February 12, 2026
5
out of
5
rating by Elliot Gonzalez
"Marlene was great! She is very knowledgeable and answer all my questions. Don’t waste your time calling other insurance companies, she will give you the best quote and coverage."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Marlene provided you with knowledgeable and helpful service. Our goal is always to make the insurance process easy and to find the best coverage for our clients. We truly appreciate your trust and recommendation. If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out! -Hasselbring State Farm Insurance Dundee, Il "
Daniel Lando
February 11, 2026
5
out of
5
rating by Daniel Lando
"Lizbeth perfecto servicio al cliente recomiendo a lizbeth"
We responded:
"Daniel, thank you for the kind review about Lizbeth and the service she provides! -Hasselbring State Farm Insurance Dundee, Il "
Ron Keller
February 6, 2026
5
out of
5
rating by Ron Keller
"Great experience. Wonderful and knowledgeable"
We responded:
"Thank you Ron for sharing your experience! Truly appreciate the review. We look forward to handling your insurance needs for years to come. -Hasselbring State Farm Insurance Dundee, Il "
Aly Bee
February 5, 2026
5
out of
5
rating by Aly Bee
"2026 2 years later I'm BACK to say AGAIN how much I love working with this team. If you're looking for a truly helpful, knowledgeable, and caring team this is it! I usually work with Alissa, and she has been an absolute RockStar of customer service, but my family has been with Michael for years and have always been well taken care of. Thank you, Michael & your wonderful team!!! _______ 2024 Love this office! We've been customers for years and everyone is always so nice."
We responded:
"Thank you for your review :) we love to hear this! "
Mayra Hernandez
February 4, 2026
5
out of
5
rating by Mayra Hernandez
"En lo personal excelente servicio con Lyzabeth Rocha..muuy amable.."
We responded:
"Thank you so much for the review about the office and Lizbeth! We appreciate your business! -Hasselbring State Farm Dundee, Il"
Ernie Ebner
February 3, 2026
5
out of
5
rating by Ernie Ebner
"LIZBETH"
We responded:
"Thank you Ernie! Lizbeth definitely provides 5 star service! -Hasselbring State Farm Dundee, Il"
Priscilla Gonzalez
January 30, 2026
5
out of
5
rating by Priscilla Gonzalez
"Marlene is always a pleasure to work with, and very thorough in her explanations to my many questions. I've enjoyed working with her (and the rest of the team) ever since I've had Statefarm. Thanks for everything!"
We responded:
"Thank you Priscilla! We are so happy to be your chosen insurance office. Thank you for the kind review :) -Hasselbring State Farm Insurance Dundee, Il"
Eliana Vargas
January 29, 2026
5
out of
5
rating by Eliana Vargas
"Excelente servicio, la señora Marlene fue muy clara en todo lo que me enseño , muy bella persona"
We responded:
"Thank you for the review! Marlene is an excellent insurance agent. We appreciate you choosing our office for your insurance needs! -Hasselbring State Farm Dundee, Il"
Romelio Ocampo
January 28, 2026
5
out of
5
rating by Romelio Ocampo
"Me perecio muy perfecto el servicio al cliente que me Dios Elizabeth balleno"
We responded:
"Thank you for the kind review!! Lizbeth is excellent :) -Hasselbring State Farm Dundee, Il "
Sergio Miranda trujillo
January 21, 2026
5
out of
5
rating by Sergio Miranda trujillo
"Muy buen servicio y mucha ayuda con agente Lizbeth ! Gracias"
We responded:
"Thank you Sergio for taking the time to write a nice review about Lizbeth! We really appreciate you choosing State Farm with our office! -Hasselbring State Farm Dundee, Il "
Hannah W
January 19, 2026
5
out of
5
rating by Hannah W
"Marlene was extremely helpful with answering all of my questions while setting up a new policy. The process of setting up the policy was simple and I experienced exceptional customer service."
We responded:
"Thank you for sharing your experience and for the nice review! Truly appreciate the kind words! -Hasselbring State Farm Insurance Dundee, Il "
Esperanza Silva
January 9, 2026
5
out of
5
rating by Esperanza Silva
"Buen servicio"
We responded:
":) thank you for the nice review! We love to hear it! -Hasselbring State Farm Insurance Dundee, Il "