State Farm® Insurance Agent Michael Hasselbring
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tammy Proctor
February 25, 2026
"Marlene was so nice and courteous. She explained everything very well so I understood my policy. She even answered questions I had before I even asked."
"Thank you so much for your kind words! We’re delighted to hear that Marlene provided clear explanations and attentive service, making sure you fully understood your policy. It’s great to know you found our pricing to be a good value as well. We appreciate your recommendation and are always here to help with any future insurance needs!
-Hasselbring State Farm Insurance Dundee, Il"
lvgvenom
February 25, 2026
"I had a great experience working with Arely at State Farm. She was knowledgeable, patient, and took the time to explain all my options clearly. She made the whole process smooth and stress-free. Highly recommend reaching out to her if you need insurance help!"
"Thank you so much for your kind words! We’re thrilled to hear that Arely provided you with knowledgeable and patient service, making the process smooth and stress-free. Your recommendation means a lot to us. If you ever need assistance with your insurance in the future, don’t hesitate to reach out. We’re here to help!
-Hasselbring State Farm Insurance Dundee, Il "
Elliot Gonzalez
February 12, 2026
"Marlene was great! She is very knowledgeable and answer all my questions. Don’t waste your time calling other insurance companies, she will give you the best quote and coverage."
"Thank you so much for your kind words! We’re thrilled to hear that Marlene provided you with knowledgeable and helpful service. Our goal is always to make the insurance process easy and to find the best coverage for our clients. We truly appreciate your trust and recommendation. If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out!
-Hasselbring State Farm Insurance Dundee, Il "
Daniel Lando
February 11, 2026
"Lizbeth perfecto servicio al cliente recomiendo a lizbeth"
"Daniel, thank you for the kind review about Lizbeth and the service she provides!
-Hasselbring State Farm Insurance Dundee, Il "
Ron Keller
February 6, 2026
"Great experience. Wonderful and knowledgeable"
"Thank you Ron for sharing your experience! Truly appreciate the review. We look forward to handling your insurance needs for years to come.
-Hasselbring State Farm Insurance Dundee, Il
"
Aly Bee
February 5, 2026
"2026
2 years later I'm BACK to say AGAIN how much I love working with this team.
If you're looking for a truly helpful, knowledgeable, and caring team this is it!
I usually work with Alissa, and she has been an absolute RockStar of customer service, but my family has been with Michael for years and have always been well taken care of.
Thank you, Michael & your wonderful team!!!
_______
2024
Love this office! We've been customers for years and everyone is always so nice."
"Thank you for your review :) we love to hear this! "
Ernie Ebner
February 3, 2026
"LIZBETH"
"Thank you Ernie! Lizbeth definitely provides 5 star service!
-Hasselbring State Farm Dundee, Il"
Priscilla Gonzalez
January 30, 2026
"Marlene is always a pleasure to work with, and very thorough in her explanations to my many questions. I've enjoyed working with her (and the rest of the team) ever since I've had Statefarm. Thanks for everything!"
"Thank you Priscilla! We are so happy to be your chosen insurance office. Thank you for the kind review :)
-Hasselbring State Farm Insurance Dundee, Il"
Eliana Vargas
January 29, 2026
"Excelente servicio, la señora Marlene fue muy clara en todo lo que me enseño , muy bella persona"
"Thank you for the review! Marlene is an excellent insurance agent. We appreciate you choosing our office for your insurance needs!
-Hasselbring State Farm Dundee, Il"
Romelio Ocampo
January 28, 2026
"Me perecio muy perfecto el servicio al cliente que me Dios Elizabeth balleno"
"Thank you for the kind review!! Lizbeth is excellent :)
-Hasselbring State Farm Dundee, Il "
Sergio Miranda trujillo
January 21, 2026
"Muy buen servicio y mucha ayuda con agente Lizbeth ! Gracias"
"Thank you Sergio for taking the time to write a nice review about Lizbeth! We really appreciate you choosing State Farm with our office!
-Hasselbring State Farm Dundee, Il "
Hannah W
January 19, 2026
"Marlene was extremely helpful with answering all of my questions while setting up a new policy. The process of setting up the policy was simple and I experienced exceptional customer service."
"Thank you for sharing your experience and for the nice review! Truly appreciate the kind words!
-Hasselbring State Farm Insurance Dundee, Il "
Esperanza Silva
January 9, 2026
"Buen servicio"
":) thank you for the nice review! We love to hear it!
-Hasselbring State Farm Insurance Dundee, Il "
Sergio Arias Montiel
January 7, 2026
"Been a Hasselbring State Farm customer for 5 years now. Wanted to give a shot out to Lizbeth for being attentive and being efficient with a claim that I had."
"Thank you for the review Sergio and great to hear about your claim experience. Lizbeth is a fantastic insurance representative and does a great job with customers :)
Thank you again for the 5 stars!
-Hasselbring State Farm Insurance Dundee, Il
"
Jose Gomez
January 2, 2026
"Lizbeth Balleno"
"Thank you for the 5 stars!
-Hasselbring State Farm Insurance Dundee, Il "
Arturo Sosa
December 30, 2025
"Marlene was extremely helpful and communicated clearly throughout the entire process. She took the time to explain everything in detail and made sure there were no surprises. The rates were very competitive as well. Highly recommend working with her."
"Hi Arturo! Thank you for the kind review. Marlene is a fantastic Insurance Agent with close to 10 years' experience. We appreciate you trusting State Farm and our office with your auto insurance. We look forward to serving your insurance related needs for the next many years :)
-Hasselbring State Farm Insurance Dundee, Il"
Armando Landa
December 23, 2025
"Lizbeth Balleno . Excelente servicio"
"Thank you Armando! Appreciate you taking the time to leave us a nice review! We are happy to be handling your insurance needs!
-Hasselbring State Farm Dundee, Il"
Maria Elena GutierrezZamora
December 17, 2025
"Lizbeth Balleno was a good help, I’m typing this down on behalf of my mom, she says that the services with her was amazing, she was a great help with all the issues she had and helped her understand with everything"
"Very happy to hear your positive feedback. Thank you for trusting State Farm with your full coverage auto insurance! We truly appreciate your business!
-Hasselbring State Farm Insurance Dundee, Il"
Dimitar Tenev
December 17, 2025
"Marlene was very helpful and pleasant to work with. She got me the quote and deal that I was looking for."
"Great to hear! We thank you for the 5 star reveiw and appreciate you trusting State Farm with your insurance needs!
-Hasselbring State Farm Insurance Dundee, Il "
Jesus Huerta
December 10, 2025
"Marlene was an excellent agent!! Definitely recommend to work with her! At this location"
"Thank you for taking the time to write this nice review about Marlene! We are happy you chose our office to take care of your insurance needs and look forward handling your insurance for many years!
-Hasselbring State Farm Insurance Dundee, Il "
Miguel A Villanueva
December 8, 2025
"Marlin buenos servicios"
"Thank you, Miguel, for the 5-star review and for trusting us with your insurance needs!
-Hasselbring State Farm Insurance Dundee, Il"
Angie Guillen
November 11, 2025
"Marlene was very helpful! I’ve talked with her a few times and she’s always very helpful and swerving questions and offering the best services possible. !"
"Great to hear about your experiences with Marlene. She is a true veteran and has a ton of loyal customers. Thank you for trusting our office with all your insurance needs :)
-Hasselbring State Farm Dundee, Il"
Jaime Ramirez
November 10, 2025
"Lis me gustó mucho su servicio al cliente"
"Thank you for the review Jamie! We are happy to service your insurance needs! Lizbeth is much loved by her customers and does an outstanding job explaining the policy! "
Gladys Diana
November 1, 2025
"Marlene is consistent & knowledgeable. thank you so much!"
"Thank you for the review Gladys!! I appreciate your kind words about Marlene! Thank you for trusting us with your insurance needs! "
Alejandro lopez
October 29, 2025
"excelente servicio y atención de parte de la señorita Lizbeth"
"Thank you for the kind review Alejandro! Appreciate you trusting us with your insurance needs.
-Hasselbring State Farm Dundee, Il "