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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Doreen Z

Doreen Z

July 8, 2026

5  out of  5
rating by Doreen Z
"State Farm helped me obtain auto and renters insurance with ease, Marlene was so nice and helped me understand my policy. Gave me a great price with great coverage. I would refer them to everyone."
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Jose Chavez

June 24, 2026

5  out of  5
rating by Jose Chavez
"Gracias por buen ayuda Marlin"
We responded:
"Thank you Jose! Appreciate the review :)

-Michael Hasselbring State Farm Insurance East Dundee, Il "
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Pablo Lopez hernandez

June 17, 2026

5  out of  5
rating by Pablo Lopez hernandez
"Un excelente servicio selos rrecomiendo"
We responded:
"Thank you Pablo for your business! We appreciate you trusting us to handle your insurance needs!

-Michael Hasselbring State Farm Insurance East Dundee, Il "
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Ra

June 8, 2026

5  out of  5
rating by Ra
"Excelente servicio de lizbeth balleno 🦾"
We responded:
"Muchísimas gracias por tu reseña! Nos alegra muchísimo saber que tuviste una excelente experiencia con Lizbeth Balleno. Seguiremos trabajando para brindarte el mejor servicio y la mejor asesoría posible en tu seguro de auto. ¡Gracias por confiar en nosotros

-State Farm Insurance Michael Hasselbring East Dundee, Il"
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Ng

June 8, 2026

5  out of  5
rating by Ng
"Un exelente persona y nos haorro mucho dinero en el auto, su servicio al cliente fenomenal"
We responded:
"¡Muchísimas gracias por tu reseña! Nos alegra muchísimo saber que pudimos ayudarte a ahorrar en el auto y que nuestro servicio al cliente cumplió tus expectativas. Para nosotros es un orgullo poder brindar una atención tan cercana y eficiente. ¡Gracias nuevamente por tu confianza!

- State Farm Insurance Michael Hasselbring East Dundee, Il"
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Kathy Buresh

June 1, 2026

5  out of  5
rating by Kathy Buresh
"Lizbeth was wonderful, she was very nice since I talk to her on the phone and office"
We responded:
"Thank you for the review Kathy. Lizbeth is excellent- she takes such great care of our customers and is a valuable part of this organization. Thank you for taking the time to highlight her. We really appreciate you choosing this office for your insurance needs!

-Hasselbring State Farm Insurance East Dundee, Il"
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Serena Bryson

May 28, 2026

5  out of  5
rating by Serena Bryson
"Prompt, friendly staff who answer all questions!"
We responded:
"Thank you, Serena, for the nice review! We really appreciate you choosing State Farm Insurance with our office in East Dundee!

-Hasselbring State Farm Insurance East Dundee, Il "
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Sweetiepies

April 21, 2026

5  out of  5
rating by Sweetiepies
"Team Michael as I call them are exceptionally skilled insurance professionals. Marlene and Pam are my go to experts. They both really rock customer service and kindness as well."
We responded:
"Thank you so much for the kind review! Marlene and Pam are both fantastic insurance representatives. We really appreciate your business and look forward to handling your insurance needs for many years to come!

- Michael Hasselbring State Farm Insurance East Dundee, Il "
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lizeth martinez

April 13, 2026

5  out of  5
rating by lizeth martinez
"Muy buenas atención y muy amable"
We responded:
"Thank you for taking the time to leave us a 5 star review! We really appreciate your business!

- Michael Hasselbring State Farm Insurance East Dundee, Il"
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Elizabeth Anaya

April 13, 2026

5  out of  5
rating by Elizabeth Anaya
"Un muy buen servicio que medio la señorita lisbeth"
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viki martinez

April 10, 2026

5  out of  5
rating by viki martinez
"Great service, quick and easy!"
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Aida Blades

April 9, 2026

5  out of  5
rating by Aida Blades
"Best experienced with Lisbeth good costumer skills. I'm happy be a state farm costumer ."
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Maria Soriano

April 6, 2026

5  out of  5
rating by Maria Soriano
"Marlene went above and beyond to help me find the right coverage. Always patient, helpful, and easy to reach. I truly appreciate her support and would recommend her to anyone."
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Ana Lopez

April 6, 2026

5  out of  5
rating by Ana Lopez
"I had a great experience working with Marlene. She was knowledgeable, responsive, and made the entire process smooth and stress-free. She took the time to explain everything clearly and ensured I felt confident in my coverage decisions. Highly recommend her services."
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Patricia Lanoie

March 31, 2026

5  out of  5
rating by Patricia Lanoie
"Best customer service i recommended Elizabeth. Good price"
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Jitendra Patel

March 27, 2026

5  out of  5
rating by Jitendra Patel
"Great experience."
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Sergio Flores

March 27, 2026

5  out of  5
rating by Sergio Flores
"Lizbeth nos ayudó con casa y auto y nos ofreció un precio excelente y su servicio al cliente fenomenal"
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Alam Lagunes

March 27, 2026

5  out of  5
rating by Alam Lagunes
"Excelente servicio al cliente y por parte de las trabajadoras en especial por Lizbeth Belleno 💗"
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Kai Klancnik

March 25, 2026

5  out of  5
rating by Kai Klancnik
"Marlene helped me out to replace my beacon to keep my discount safe!! She was very helpful over the phone as well as in the office with her quick problem solving skills."
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Jesus

March 23, 2026

5  out of  5
rating by Jesus
"I had a great experience working with Marlene Borges. She took the time to review our policy and she was able to put me in the insurance even with me being under 21 and significantly lowering our monthly payment without sacrificing coverage. Her professionalism, knowledge, and willingness to help really stood out. I highly recommend reaching out if you're looking to save money and better understand your insurance."
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Nash Nash

March 19, 2026

5  out of  5
rating by Nash Nash
"Very good customer service, good price, I recommend lizbeth balleno"
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Laura Diaz

March 18, 2026

5  out of  5
rating by Laura Diaz
"Lizbeth nos brindó un buen servicio, y nos ahorró mucho dinero . Recomendamos a Lizbeth como agente."
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Nancy Molina

March 11, 2026

5  out of  5
rating by Nancy Molina
"Lizbeth was super helpful and very patient as I enrolled in a new policy. She was very attentive and took the time to ask necessary questions, and had a very positive,friendly attitude. Would highly recommend this office, and their staff!"
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Mireya Jaime Arreola

March 10, 2026

5  out of  5
rating by Mireya Jaime Arreola
"Lizbeth was very nice and helpful. She answered all our questions. She printed out all the information we needed and is always willing to answer questions."
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Adrian Martinez

March 10, 2026

5  out of  5
rating by Adrian Martinez
"Excelente servicio al 100 porciento. Lizbeth me ayudó con mi reclamo de auto"