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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nancy Molina

March 11, 2026

5  out of  5
rating by Nancy Molina
"Lizbeth was super helpful and very patient as I enrolled in a new policy. She was very attentive and took the time to ask necessary questions, and had a very positive,friendly attitude. Would highly recommend this office, and their staff!"
We responded:
"Thank you for the positive review about your experience! We love seeing these reviews and are very happy you chose us to handle your insurance needs. Thank you! -Hasselbring State Farm Insurance East Dundee, Il"
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Mireya Jaime Arreola

March 10, 2026

5  out of  5
rating by Mireya Jaime Arreola
"Lizbeth was very nice and helpful. She answered all our questions. She printed out all the information we needed and is always willing to answer questions."
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that Lizbeth provided you with helpful and thorough support. We strive to ensure all your questions are answered and that you have all the information you need. Your satisfaction is our priority, and we’re always here to help! -Hasselbring State Farm Insurance Dundee, Il"
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Adrian Martinez

March 10, 2026

5  out of  5
rating by Adrian Martinez
"Excelente servicio al 100 porciento. Lizbeth me ayudó con mi reclamo de auto"
We responded:
"¡Muchas gracias por tu amable comentario! Nos alegra saber que Lizbeth pudo ayudarte de manera efectiva con tu reclamo de auto. Seguimos comprometidos en ofrecer un servicio excelente al 100%. ¡Estamos aquí para lo que necesites! -Hasselbring State Farm Insurance Dundee, Il"
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Tammy Proctor

February 25, 2026

5  out of  5
rating by Tammy Proctor
"Marlene was so nice and courteous. She explained everything very well so I understood my policy. She even answered questions I had before I even asked."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Marlene provided clear explanations and attentive service, making sure you fully understood your policy. It’s great to know you found our pricing to be a good value as well. We appreciate your recommendation and are always here to help with any future insurance needs! -Hasselbring State Farm Insurance Dundee, Il"
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lvgvenom

February 25, 2026

5  out of  5
rating by lvgvenom
"I had a great experience working with Arely at State Farm. She was knowledgeable, patient, and took the time to explain all my options clearly. She made the whole process smooth and stress-free. Highly recommend reaching out to her if you need insurance help!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Arely provided you with knowledgeable and patient service, making the process smooth and stress-free. Your recommendation means a lot to us. If you ever need assistance with your insurance in the future, don’t hesitate to reach out. We’re here to help! -Hasselbring State Farm Insurance Dundee, Il "
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Elliot Gonzalez

February 12, 2026

5  out of  5
rating by Elliot Gonzalez
"Marlene was great! She is very knowledgeable and answer all my questions. Don’t waste your time calling other insurance companies, she will give you the best quote and coverage."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Marlene provided you with knowledgeable and helpful service. Our goal is always to make the insurance process easy and to find the best coverage for our clients. We truly appreciate your trust and recommendation. If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out! -Hasselbring State Farm Insurance Dundee, Il "
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Daniel Lando

February 11, 2026

5  out of  5
rating by Daniel Lando
"Lizbeth perfecto servicio al cliente recomiendo a lizbeth"
We responded:
"Daniel, thank you for the kind review about Lizbeth and the service she provides! -Hasselbring State Farm Insurance Dundee, Il "
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Aly Bee

February 5, 2026

5  out of  5
rating by Aly Bee
"2026 2 years later I'm BACK to say AGAIN how much I love working with this team. If you're looking for a truly helpful, knowledgeable, and caring team this is it! I usually work with Alissa, and she has been an absolute RockStar of customer service, but my family has been with Michael for years and have always been well taken care of. Thank you, Michael & your wonderful team!!! _______ 2024 Love this office! We've been customers for years and everyone is always so nice."
We responded:
"Thank you for your review :) we love to hear this! "
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Mayra Hernandez

February 4, 2026

5  out of  5
rating by Mayra Hernandez
"En lo personal excelente servicio con Lyzabeth Rocha..muuy amable.."
We responded:
"Thank you so much for the review about the office and Lizbeth! We appreciate your business! -Hasselbring State Farm Dundee, Il"
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Priscilla Gonzalez

January 30, 2026

5  out of  5
rating by Priscilla Gonzalez
"Marlene is always a pleasure to work with, and very thorough in her explanations to my many questions. I've enjoyed working with her (and the rest of the team) ever since I've had Statefarm. Thanks for everything!"
We responded:
"Thank you Priscilla! We are so happy to be your chosen insurance office. Thank you for the kind review :) -Hasselbring State Farm Insurance Dundee, Il"
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Eliana Vargas

January 29, 2026

5  out of  5
rating by Eliana Vargas
"Excelente servicio, la señora Marlene fue muy clara en todo lo que me enseño , muy bella persona"
We responded:
"Thank you for the review! Marlene is an excellent insurance agent. We appreciate you choosing our office for your insurance needs! -Hasselbring State Farm Dundee, Il"
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Romelio Ocampo

January 28, 2026

5  out of  5
rating by Romelio Ocampo
"Me perecio muy perfecto el servicio al cliente que me Dios Elizabeth balleno"
We responded:
"Thank you for the kind review!! Lizbeth is excellent :) -Hasselbring State Farm Dundee, Il "
Profile photo of Sergio Miranda trujillo

Sergio Miranda trujillo

January 21, 2026

5  out of  5
rating by Sergio Miranda trujillo
"Muy buen servicio y mucha ayuda con agente Lizbeth ! Gracias"
We responded:
"Thank you Sergio for taking the time to write a nice review about Lizbeth! We really appreciate you choosing State Farm with our office! -Hasselbring State Farm Dundee, Il "
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Hannah W

January 19, 2026

5  out of  5
rating by Hannah W
"Marlene was extremely helpful with answering all of my questions while setting up a new policy. The process of setting up the policy was simple and I experienced exceptional customer service."
We responded:
"Thank you for sharing your experience and for the nice review! Truly appreciate the kind words! -Hasselbring State Farm Insurance Dundee, Il "
Profile photo of Sergio Arias Montiel

Sergio Arias Montiel

January 7, 2026

5  out of  5
rating by Sergio Arias Montiel
"Been a Hasselbring State Farm customer for 5 years now. Wanted to give a shot out to Lizbeth for being attentive and being efficient with a claim that I had."
We responded:
"Thank you for the review Sergio and great to hear about your claim experience. Lizbeth is a fantastic insurance representative and does a great job with customers :) Thank you again for the 5 stars! -Hasselbring State Farm Insurance Dundee, Il "
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Dimitar Tenev

December 17, 2025

5  out of  5
rating by Dimitar Tenev
"Marlene was very helpful and pleasant to work with. She got me the quote and deal that I was looking for."
We responded:
"Great to hear! We thank you for the 5 star reveiw and appreciate you trusting State Farm with your insurance needs! -Hasselbring State Farm Insurance Dundee, Il "
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Jesus Huerta

December 10, 2025

5  out of  5
rating by Jesus Huerta
"Marlene was an excellent agent!! Definitely recommend to work with her! At this location"
We responded:
"Thank you for taking the time to write this nice review about Marlene! We are happy you chose our office to take care of your insurance needs and look forward handling your insurance for many years! -Hasselbring State Farm Insurance Dundee, Il "
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Angie Guillen

November 11, 2025

5  out of  5
rating by Angie Guillen
"Marlene was very helpful! I’ve talked with her a few times and she’s always very helpful and swerving questions and offering the best services possible. !"
We responded:
"Great to hear about your experiences with Marlene. She is a true veteran and has a ton of loyal customers. Thank you for trusting our office with all your insurance needs :) -Hasselbring State Farm Dundee, Il"
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Jaime Ramirez

November 10, 2025

5  out of  5
rating by Jaime Ramirez
"Lis me gustó mucho su servicio al cliente"
We responded:
"Thank you for the review Jamie! We are happy to service your insurance needs! Lizbeth is much loved by her customers and does an outstanding job explaining the policy! "
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Gladys Diana

November 1, 2025

5  out of  5
rating by Gladys Diana
"Marlene is consistent & knowledgeable. thank you so much!"
We responded:
"Thank you for the review Gladys!! I appreciate your kind words about Marlene! Thank you for trusting us with your insurance needs! "
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Alejandro lopez

October 29, 2025

5  out of  5
rating by Alejandro lopez
"excelente servicio y atención de parte de la señorita Lizbeth"
We responded:
"Thank you for the kind review Alejandro! Appreciate you trusting us with your insurance needs. -Hasselbring State Farm Dundee, Il "
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Christian Hernandez

October 28, 2025

5  out of  5
rating by Christian Hernandez
"Very polite agents and got my policy fast and a very good price"
We responded:
"Thank you Christian! Happy to help save you money on your insurance! -Hasselbring State Farm Dundee, IL"
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Angel Victoria

October 27, 2025

5  out of  5
rating by Angel Victoria
"Es muy amable y un servicio perfecto"
We responded:
"¡Gracias por la reseña de 5 estrellas y por confiar en nosotros para sus necesidades de seguro! -Hasselbring State Farm Dundee, Il "
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Jean paul Lozano

October 21, 2025

5  out of  5
rating by Jean paul Lozano
"Me encantó el trato de la muchacha Marlene q buen servicio"
We responded:
"Thank you for the kind words! We appreciate you choosing us for your insurance needs! -Hasselbring State Farm Dundee, Il "
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Primo Bueno

October 17, 2025

5  out of  5
rating by Primo Bueno
"very good customer service Lizbeth was very nice and respectful"
We responded:
"Thank you Primo for choosing this office for your insurance needs! Glad to hear Lizbeth took good care of you :) Appreciate you leaving her a 5 star review! -Hasselbring State Farm Dundee, Il"