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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Armando Landa

December 23, 2025

5  out of  5
rating by Armando Landa
"Lizbeth Balleno . Excelente servicio"
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Maria Elena GutierrezZamora

December 17, 2025

5  out of  5
rating by Maria Elena GutierrezZamora
"Lizbeth Balleno was a good help, I’m typing this down on behalf of my mom, she says that the services with her was amazing, she was a great help with all the issues she had and helped her understand with everything"
We responded:
"Very happy to hear your positive feedback. Thank you for trusting State Farm with your full coverage auto insurance! We truly appreciate your business! -Hasselbring State Farm Insurance Dundee, Il"
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Dimitar Tenev

December 17, 2025

5  out of  5
rating by Dimitar Tenev
"Marlene was very helpful and pleasant to work with. She got me the quote and deal that I was looking for."
We responded:
"Great to hear! We thank you for the 5 star reveiw and appreciate you trusting State Farm with your insurance needs! -Hasselbring State Farm Insurance Dundee, Il "
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Jesus Huerta

December 10, 2025

5  out of  5
rating by Jesus Huerta
"Marlene was an excellent agent!! Definitely recommend to work with her! At this location"
We responded:
"Thank you for taking the time to write this nice review about Marlene! We are happy you chose our office to take care of your insurance needs and look forward handling your insurance for many years! -Hasselbring State Farm Insurance Dundee, Il "
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Miguel A Villanueva

December 8, 2025

5  out of  5
rating by Miguel A Villanueva
"Marlin buenos servicios"
We responded:
"Thank you, Miguel, for the 5-star review and for trusting us with your insurance needs! -Hasselbring State Farm Insurance Dundee, Il"
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Angie Guillen

November 11, 2025

5  out of  5
rating by Angie Guillen
"Marlene was very helpful! I’ve talked with her a few times and she’s always very helpful and swerving questions and offering the best services possible. !"
We responded:
"Great to hear about your experiences with Marlene. She is a true veteran and has a ton of loyal customers. Thank you for trusting our office with all your insurance needs :) -Hasselbring State Farm Dundee, Il"
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Jaime Ramirez

November 10, 2025

5  out of  5
rating by Jaime Ramirez
"Lis me gustó mucho su servicio al cliente"
We responded:
"Thank you for the review Jamie! We are happy to service your insurance needs! Lizbeth is much loved by her customers and does an outstanding job explaining the policy! "
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Gladys Diana

November 1, 2025

5  out of  5
rating by Gladys Diana
"Marlene is consistent & knowledgeable. thank you so much!"
We responded:
"Thank you for the review Gladys!! I appreciate your kind words about Marlene! Thank you for trusting us with your insurance needs! "
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Alejandro lopez

October 29, 2025

5  out of  5
rating by Alejandro lopez
"excelente servicio y atención de parte de la señorita Lizbeth"
We responded:
"Thank you for the kind review Alejandro! Appreciate you trusting us with your insurance needs. -Hasselbring State Farm Dundee, Il "
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Christian Hernandez

October 28, 2025

5  out of  5
rating by Christian Hernandez
"Very polite agents and got my policy fast and a very good price"
We responded:
"Thank you Christian! Happy to help save you money on your insurance! -Hasselbring State Farm Dundee, IL"
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Angel Victoria

October 27, 2025

5  out of  5
rating by Angel Victoria
"Es muy amable y un servicio perfecto"
We responded:
"¡Gracias por la reseña de 5 estrellas y por confiar en nosotros para sus necesidades de seguro! -Hasselbring State Farm Dundee, Il "
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Jean paul Lozano

October 21, 2025

5  out of  5
rating by Jean paul Lozano
"Me encantó el trato de la muchacha Marlene q buen servicio"
We responded:
"Thank you for the kind words! We appreciate you choosing us for your insurance needs! -Hasselbring State Farm Dundee, Il "
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Primo Bueno

October 17, 2025

5  out of  5
rating by Primo Bueno
"very good customer service Lizbeth was very nice and respectful"
We responded:
"Thank you Primo for choosing this office for your insurance needs! Glad to hear Lizbeth took good care of you :) Appreciate you leaving her a 5 star review! -Hasselbring State Farm Dundee, Il"
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Daisy Loeza

October 11, 2025

5  out of  5
rating by Daisy Loeza
"Very satisfied with the services!!"
We responded:
"Great to hear Daisy! Thank you for your for trusting us with your insurance needs! -Hasselbring Insurance Agency Dundee, Il"
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Martin Loeza

October 11, 2025

5  out of  5
rating by Martin Loeza
"Marlene gracias pie si Apollo y servicio"
We responded:
"Thank you Martin! Appreciate your review and for using State Farm for your insurance needs! -Hasselbring State Farm Dundee, Il"
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Josh Cunningham

October 10, 2025

5  out of  5
rating by Josh Cunningham
"Been with this State Farm office for several years now. My son is turning 16 and called to add him to the policy. Worked with Josh and he took time to explain everything in detail. Very personable!"
We responded:
"Thank you for the review! Josh has worked here at the office since the day we opened in 2013. We appreciate you taking the time to recognize him! Also, thank you for trusting this office with your insurance needs for the last many years! -Hasselbring State Farm Dundee, Il"
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Josh Cunningham

October 10, 2025

5  out of  5
rating by Josh Cunningham
"Been with this State Farm office for several years now. My son is turning 16 and called to add him to the policy. Worked with Josh and he took time to explain everything in detail. Very personable!"
We responded:
"Thank you for the review! Josh has worked here at the office since the day we opened in 2013. We appreciate you taking the time to recognize him! Also, thank you for trusting this office with your insurance needs for the last many years! -Hasselbring State Farm Dundee, Il"
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fatima hernandez

September 15, 2025

5  out of  5
rating by fatima hernandez
"Marlene help me to save $$$ on my home/car Insurance and their team are so kind."
We responded:
"Thank you for the review! Glad you were able save money on your home and auto insurance by switching to State Farm! -Hasselbring State Farm Insurance Dundee, Il"
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Hilda Garcia

September 12, 2025

5  out of  5
rating by Hilda Garcia
"Lizbeth balleno"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Hasselbring State Farm Insurance Dundee, Il"
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Erika Cortes

September 12, 2025

5  out of  5
rating by Erika Cortes
"Lizbet excelente"
We responded:
"Thank you for the 5 star review about Lizbeth and for trusting this office with your insurance needs. We really appreciate your business! -Hasselbring State Farm Insurance Dundee, Il "
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Nathan B

September 11, 2025

5  out of  5
rating by Nathan B
"Just worked with Marlene and her service was amazingly great. 10/10 customer service and responded with positive attitude!"
We responded:
"Thank you Nathan!"
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Arab Chemam

September 8, 2025

5  out of  5
rating by Arab Chemam
"Lizbeth balleno"
We responded:
"Thank you for the 5 star review and for using this office for your insurance needs! -Hasselbring State Farm Insurance Dundee, Il "
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Mack VN

September 4, 2025

5  out of  5
rating by Mack VN
"💯 perfecto"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Hasselbring State Farm Insurance Dundee, Il"
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sf Ramires

August 21, 2025

5  out of  5
rating by sf Ramires
"Lizbeth balleno muy amable la recomiendo"
We responded:
"Gracias por tomarse el tiempo para compartir sus opiniones. ¡Nos alegra saber que está satisfecho con el servicio en nuestra oficina de State Farm! Si alguna vez tiene alguna pregunta o necesita ayuda, ¡estamos aquí para ayudarle! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Hasselbring State Farm Insurance Dundee, Il"
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milagros Flores

August 21, 2025

5  out of  5
rating by milagros Flores
"Bella hermosa"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our Dundee, Il State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Hasselbring State Farm Insurance Dundee, Il"